Introducing

Guest Experience Management

A new way of managing your restaurant using data

Restaurants weren’t
made for juggling

Despite the rise of technology, restaurants worldwide still struggle to recognise guests and serve up personalised experiences. The lack of insights and the inability to collect data is holding the industry back.

Most restaurants operate with multiple systems and outdated software that can’t integrate. You’re left juggling different vendors, guest data and business insights without the cost-saving efficiency you were promised.

Is that the future you imagined when you opened your restaurant?

Restaurants weren’t
made for juggling

Don’t trust your gut

88% of guests say that personalised experiences are important when dining out.

Without guest data, how do you create personalised experiences?

A gut feeling isn’t enough. Your restaurant needs access to guest data — from all touchpoints — to succeed.

When you know your guests, you unlock hidden potential

With Guest Experience Management (GXM), the future of your business is predictable and guest data doesn't get lost.
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Restaurateurs who understand the big picture of their business know that integrated tools give the clearest insights into how well you’re performing.
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Only restaurants that collect and access the right insights can deliver personalised experiences and thrive in the new era of hospitality. GXM helps you understand who your guests are, allowing you to build relationships and turn guests into regulars.

Now is your moment to build a better future

We’ve seen what the future can be. With access to data about your guests and business, yours doesn't have to rely on a gut feeling… or your juggling skills.

Personalised experiences

Make every guest feel special. Build a database of guest profiles based on preferences, average spend, number of visits and more.

Build
relationships

Make guests return. Identify and reward returning guests or segment your email list and send personalised newsletters based on their preferences.

Increase
revenue

Make your accountant happy. Easily upsell to guests while tracking best-selling items, team performance and popular revenue streams.

Discover Superb’s all-in-one platform

“It's time for restaurants to reconsider their technology. Having all of our tools in one platform makes much more sense for us, and it enables us to know our guests way better than before and provide more personalised experiences. With Superb, we feel that we’re part of changing the industry.”

Jonas Lagerström

Etoile in Stockholm, Sweden

Guest Experience Management

Restaurants weren’tmade for juggling

Restaurants weren’tmade for juggling

Don’t trust your gut

When you know your guests, you unlock hidden potential

Now is your moment to build a better future

See how Superb’s GXM transforms your business

Restaurants weren’t
made for juggling

Restaurants weren’t
made for juggling