No-shows are known as the “killer” in the restaurants. The majority of our community highlights the no-show feature as one of the most valuable features. The no-show feature provides restaurants with more security, enabling them to ask guests to confirm specific reservations with a credit card, deposit or prepayment. The no-show feature has helped leading restaurants worldwide to reduce their no-show rate from an average of 16% to 0,8%.
“With GXM the guest experience starts before our guest enters our restaurant. GXM enables us to improve both our operations together with all the services we offer to our guests when making a reservation. Using GXM we have reduced no-shows drastically and we are always in control of our complete restaurant situation” — Thomas Piras, Restaurant Manager at Contraste in Italy