GXM stands for Guest Experience Management. It’s the new way of managing a restaurant, cafe, bar or bistro by using guest data. You’ll better understand who your guests are and have the tools needed to build relationships, turn guests into regulars, and create magical experiences.

You’ll start with a 30-minute call to get introduced to the platform and set up your account. After that, you’re ready to begin. 
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We’ll handle transferring your data and provide video training sessions so your restaurant can scale the team without software holding you back.

We’ll set up your restaurant, transfer your reservations and guest data, implement Superb on your website and make sure your team is ready.

We understand that no-shows are a killer for the industry. That’s why we have built-in no-show protection at no extra cost.
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- Prepayments. Taking deposits and prepayments is easy. Set up the rules and the amount and accept any payment method in the world. Only want to ask for prepayments on large groups or Friday night reservations? Your rules, your restaurant.  
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- Credit card guarantee. Ask for a credit card guarantee to ensure that guests show up to a booking or cancel in advance. You set the cancellation period and decide when to ask for credit card information.
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- Reconfirmation emails and texts. Remind every guest of an upcoming reservation with SMS and emails. The best part? You can automate this process and save time!

Please do!
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We’ve made it easy for you to accept reservations directly from your restaurant website and social media.
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Just copy and paste your specific reservation link to your website or add it as a link-in-bio on your social media. That’s it.
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Customers will be able to make online reservations instantly.
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And as always… It's free. Superb will never charge per booking or make you pay for having more guests.

Yes. With Superb, there’s no need for a separate ticketing service.
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Our platform allows you to create and sell tickets for any event, dining experience, tasting menu and more. And you’ll do it all within one system. You’ll own the data and can target your ticketing to specific customers.

100% yes. Superb lets you create and sell gift cards directly from the platform. And because the gift cards come from the same all-in-one platform, redeeming them is easier for your team, too. 

With Superb, you’re always in control.
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You can customise our booking system and take online reservations and walk-ins at the same time. The automated waitlist lets guests book from the comfort of their own homes even when you’re fully booked.

When guests book a table at your restaurant or bar with Superb, you’ll have the opportunity to upsell items such as welcome drinks, beer or wine menus, and more.
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GXM Pro is a true all-in-one Guest Experience Management platform that gives you guest data from reservations and POS in one platform. You’ll know exactly how to upsell based on previous spending habits, orders, and more.