The Guest Experience
The most beautiful reservation experience on the market - matching the identity of the best restaurants across the world.
A modern, user-friendly and personal way of handling reservations and customizing every step of the guest experience. Designed to make sure you always provide the best possible first impression for your guests.
GXM is built together with the world’s best restaurants made to suit the needs of any ambitious restaurant. A simple and intuitive platform easy for any employee to use.
One platform made for busy and premium restaurants to effectively manage reservations and guest relationships. All the tools you need for daily operations gathered in one place freeing up time to prepare the perfect experience for your guests.
Full Table Management
SMS & Email
Android & IOS App
Automatic Language Translation
GUEST EXPERIENCE MANAGEMENT
Customize your own restaurant experience. Create events, sell tickets, pre-selection of menus and rooms. GXM enables you to know in advance what menu your guest wants - freeing up time for you to prepare the perfect experience without worrying about no-shows.
Avoid the stress and cost of last minute cancellations. Secure every reservation by requiring credit-card, deposits or prepaid reservations from any guests to avoid late cancellations and no-shows. Restaurants using GMX has a No-Show rate below 0.1%.
GXM makes it easy for any restaurant to manage gift cards by gathering everything in one place allowing your guests to purchase gift cards at anytime directly through your website.
SUPPORT & TRAINING
Our customer experience is team always one click away while using GXM - whether you're training new employees, hosting a special event or making changes in your restaurant, we’re always here.
Imagine knowing when a guest comes back to your restaurant. GXM collects all the information you need about your guest enabling you to give a perfect guest experience. Finally, it is possible to make every guest feel at home.
Every restaurant is unique and we know that. We have helped restaurants all over the world to optimize their business using our software, providing you with the knowledge you need to make every guest experience stand out and grow your business.
HOW TO GET STARTED
You schedule a meeting with a Customer Experience Manager, who will set up your restaurant with SUPERB from start to end.
We transfer all the future bookings for your current system into SUPERB and implement SUPERB on your website.
Everything has now been implemented and you are ready to give a great guest experience to every guest.